KYC & Onboarding

1. Why Verification Is Required

aiwaLink supports courier operations, parcel tracking, rider management, COD records, vendor workflows, and delivery reporting. We verify corporate clients to establish a lawful contracting basis and responsible implementation structure.

2. Typical Onboarding Information

• Company identity: Legal name, registration details, country, and authorized contact information.
• Operational profile: Rider count, parcel volume, vendor model, service areas, COD workflow, and reporting needs.
• Responsible users: Authorized owners, administrators, finance contacts, and implementation contacts.
• Implementation context: Existing tools, migration needs, integrations, WhatsApp requirements, and permission requirements.

3. Implementation Readiness

Before deployment, we may request parcel workflow samples, status lists, COD settlement rules, vendor formats, branding assets, reporting formats, and integration details so aiwaLink can be configured correctly.

4. Confidentiality

Documents and onboarding information are handled as confidential business information and used only for evaluation, contracting, deployment, and support.

5. Start the Process

To begin onboarding, contact us at sales@aiwalink.com or submit your requirements through the contact form.