Legal & Compliance
Privacy Policy
How EliteTech handles personal data for aiwaLink website visitors, prospects, and client inquiries.
1. Overview
aiwaLink is an AIWA product powered by EliteTech. We use personal information only to respond to inquiries, evaluate requirements, provide demonstrations, and support client onboarding.
2. Information We Collect
When you contact us, we may collect your name, company name, email address, phone or WhatsApp number, message details, and basic technical information such as IP address and browser type.
3. How We Use Information
We use your information to understand your parcel, rider, vendor, COD, returns, tracking, WhatsApp update, reporting, and courier workflow requirements so we can respond with a suitable implementation approach.
4. Data Sharing
We do not sell or rent personal information. Information may be shared only with trusted infrastructure, email, hosting, or professional service providers required to operate our website and business.
5. Contact
For privacy questions, contact us at sales@aiwalink.com.